Confidentiality policy

Date of last update: June 30, 2024

The protection of your personal data is a priority for us. The purpose of this privacy policy is to inform you about how we collect, use, and protect your personal information when you use our Site.

1. Information Collection

We collect various categories of information when you use our Site, including:

1.1 Personal Information

- Name, first name
- Email address
- Phone number
- Mailing address
- Payment information (e.g. credit card number, expiration date)

1.2 Navigation Information

- IP address
- Browser type and operating system
- Pages visited and length of visit
- Booking history

2. Use of Information

The information collected is used to:

  • Process and manage your bookings
  • Communicate with you about your reservation
  • Improve our services and personalize your user experience
  • Send newsletters and promotional offers (if you have given your consent)
  • Ensuring security and fraud prevention

3. Sharing Information

We only share your personal information with the following third parties:

- Service providers that help us manage our operations (e.g. payment processing, site hosting, marketing).
- Legal authorities if required by law.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, modification, disclosure, or destruction. This includes:

  • Data Encryption
  • Firewalls and intrusion detection systems
  • Restricted access to personal information

5. Cookies

We use cookies to improve your experience on our Site. Cookies are small text files that are stored on your device. You can manage your cookie preferences in your browser settings.

6. Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time. We will notify you of any significant changes by posting the new policy on our Site.

7. Contact

If you have any questions or concerns about this privacy policy, please contact us at:

From the river
31 Pilots Street,
Les Escoumins, Qc, G0T 1K0
CANADA

Thank you for choosing Du Fleuve for your whale watching cruise bookings. We are committed to protecting your privacy and keeping your personal data safe.